The client aimed to transform its human resources function to support a new organizational direction. This included the development of an updated HR operating model, clear job structures, comprehensive talent management frameworks, and competitive rewards systems — ensuring alignment between people strategies and business objectives.

• Developed a new HR strategy aligned with organizational objectives
• Designed an updated HR operating model and organizational structure
• Developed a workforce planning methodology to optimize talent utilization
• Built detailed job descriptions across all roles, incorporating skills and role requirements
• Created a behavioral, leadership, and technical competency dictionary across all functions
• Developed a succession planning framework to ensure leadership continuity
• Designed and implemented a performance appraisal system linked to goal achievement and rewards
• Built a comprehensive total rewards framework covering salary, allowances, bonuses, and non-monetary benefits
• Structured financial and non-financial incentives aligned with organizational goals
• Created a full HR policies and procedures manual