The client aimed to restructure its operating model and organizational framework to reflect evolving functions and capabilities. Key priorities included forecasting workforce needs, building competency frameworks, clarifying role responsibilities, and establishing an internal PMO to oversee strategic projects and leadership development initiatives.

• Designed the organization’s operating model and value chain
• Reviewed and developed a flexible, agile organizational structure detailed across all levels
• Developed a three-year manpower plan to forecast future workforce needs
• Built detailed job descriptions for all roles, defining responsibilities and expected results
• Developed a behavioral, leadership, and technical competency framework
• Designed strategic and operational KPIs for all sectors and departments
• Conducted employee assessments to measure competencies and align talent with new roles
• Established an Institutional Project Management Office (PMO) to manage strategic priorities, tools, and performance measurement
Designed a leadership capacity-building program to strengthen internal capabilities