Objective
To develop a comprehensive and integrated HR foundation by designing a total rewards framework for N-1 executive roles, creating job descriptions for those roles, establishing a RACI matrix for HR functions, aligning the HR policy framework with business needs, and standardizing HR procedures across the employee lifecycle.
Key Challenges
- Lack of an HR manager and limited staff made stakeholder engagement difficult
- Absence of internal operational activity limited input availability
- Limited CEO availability caused delays in review cycles
Consulting Approach
Tharwah used its proven consulting methodology, adapted from previous projects and aligned with international best practices. The approach included structured diagnostics, benchmarking, and collaborative policy development, tailored to the client’s startup environment.
Outcome
As a result of the engagement, several impactful outcomes were achieved, including:
- All deliverables were completed on time
- A competitive and scalable executive compensation framework was developed
- Clear job descriptions were created for executive roles
- A robust RACI matrix, along with policies and procedures, was delivered
- An HR foundation was established to support future talent and operational growth
Insights & Learnings
This engagement emphasized the below:
- Scalable frameworks are essential for startups
- Structured deliverables can succeed with minimal client input, if guided well
- Focused leadership engagement can still drive successful outcomes
Client Impact
The company is now equipped with foundational HR governance, clearly defined executive roles and compensation, and improved organizational readiness for future growth, which led to a reduction in future setup time and decreased reliance on external support.